top of page

Privacy Policy 

Pest Arrest LLC

2026

Pest Arrest LLC (“Pest Arrest,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

​

Information We Collect

We may collect the following types of information when you interact with our company:

  • Full name

  • Phone number

  • Email address

  • City or service location

  • Description of pest or service issue

  • Call recordings and call transcripts

  • Information provided during phone conversations, including interactions with our AI receptionist

  • Employee contact information for internal operational communication

Information is collected when you:

  • Call our office

  • Submit a service inquiry

  • Communicate with our AI receptionist

  • Provide information directly to our staff

How We Use Your Information

The information we collect is used strictly for legitimate business purposes, including:

  • Responding to customer inquiries

  • Scheduling and managing pest control services

  • Providing customer support

  • Sending appointment confirmations or service-related updates

  • Internal operational notifications to authorized office staff

  • Improving service quality and internal processes

We do not use your information for unsolicited marketing purposes.

SMS Communications

Pest Arrest may use SMS messaging for customer service communications and internal business operations.

Message frequency may vary. Standard message and data rates may apply depending on your carrier.

Recipients may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Information Sharing

Pest Arrest LLC does not sell, rent, trade, or share personal information with third parties for marketing purposes.

We do not share customer or employee data with third parties except when required to:

  • Fulfill service requests

  • Comply with legal obligations

  • Protect the rights and safety of Pest Arrest LLC

All information remains confidential and is used solely for internal business operations.

Data Protection

We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

Contact Information

If you have questions regarding this Privacy Policy, please contact us at:

 

Pest Arrest LLC
5200 Thatcher Rd Unit 113

Downers Grove, IL 60515
Email: arrestmypest@gmail.com

​

This Privacy Policy may be updated from time to time. Updates will be posted on this page.

bottom of page